Contact

Please contact us within 24 hours for a full refund. After that point your order will be in production and we are unable to cancel it. Customer satisfaction is our #1 priority so please contact support to try and resolve your problem.

Your order will take approximately 5-10 business days to craft and assemble prior to shipping. It will be shipped via Fedex and tracking provided via email and shopify (shop) app as soon as the product is ready to be shipped.

Our return policy can be found HERE. If you are not satisfied with your purchase for any reason, please contact support@qcdesigns.co so we can resolve your concerns. Customer satisfaction is our #1 priority.

As all of our items are custom made and personalized to you, it takes 5-10 business days (varies by product) to craft and assemble each piece of jewelry. Once the product is complete we will ship via FedEx to get your order to you as soon as possible. Average time for an order to arrive is 2-3 weeks from the date it is ordered.